Account

Who can use Interlibrary Loan and Scan & Deliver services?

ILL access is available to currently registered OSU students, emeritus faculty and staff with a valid ONID account.  First-time users must register for ILL and Scan & Deliver services using their ONID.  For more information about your ONID, please visit OSU Network ID. If you are an institution looking to place a request, see ILL Services for other Libraries and Institutions.

Do I need to use my ONID to place a request?

Yes.  Registering in ILL with your ONID email and mailing address enables us to notify you promptly and deliver materials accurately when your request arrives.  If you are unable to access your ONID email, we suggest you connect with the OSU Service Desk.

How do I place a request?

  • To place an ILL request or register for ILL and Scan & Deliver services, click here. 
  • When submitting a request, provide as much citation information as possible to expedite the process. Include the ISSN or ISBN if available.
  • If you need assistance with your research or citation information, please contact the Information desk for immediate assistance or a librarian in your given subject area.
  • If you are an institution looking to place a request, see ILL Services for other Libraries and Institutions.
  • If you are looking for Course Reserves or information on Course Reserves, click here.

What if I’m an Ecampus student or remote employee?

You may submit your request through your ILL account.  When entering your account information, select the Status field which indicates you are either an Ecampus student or a Remote Faculty or Remote Staff.  Physical items will be shipped via FedEx to the address registered in your ILL account and should be returned via trackable shipping.  Ecampus students: see more info here.

What if I'm not enrolled for credit or not currently employed with Oregon State University?

ILL access is only available to currently registered OSU students, emeritus faculty and staff with a valid ONID account.  We do not offer Interlibrary Loan and Scan & Deliver services to the public.

Requesting

What can be requested (all requested materials are subject to copyright and availability):

  • Books
  • Book Chapters
  • Conference Proceedings
  • Ebooks
  • Journal Articles
  • Microforms
  • Patents
  • Theses/Dissertations
  • VHS/DVD/CDs

What cannot be requested:

Are articles and book chapters screen reader friendly?

We can't guarantee that everything that comes through ILL will be screen reader accessible because not all institutions have the capability of providing smart PDFs. If you need your documents OCR'd (Optical Character Recognition), please leave a note when you submit your request, email valley.ill@oregonstate.edu, or phone at 541-737-4488 and we will work to see if we can find a solution. We understand that this is not a standard practice amongst ILL departments, and we are advocating to have this standard changed.

Textbooks:

Requesting current textbooks through ILL is not a recommended option.  It can be difficult to find a library which owns or will lend a specific textbook. We will attempt to borrow these types of materials, but we are usually unsuccessful and it is unlikely that a textbook request will be filled.  ILL cannot serve as a substitute source for current course material.  (For more information about course reserves, click here.)

Scan & Deliver

What is Scan & Deliver?

Scan & Deliver is a service that provides quick, easy access to OSU Library's physical print collection (including microforms).  Library staff will scan and deliver requested journal articles and book chapters electronically to your ONID email.

Who can use Scan & Deliver?

Scan & Deliver is available to currently registered OSU students, and current faculty and staff with a valid ONID account.  For information about your ONID, visit OSU Network ID.

How do I request a scan from this service?

Submit Scan & Deliver requests through your ILL and Scan & Deliver account. To place a request or register for Scan & Deliver service, login here.

Does Scan & Deliver have any limitations?

  • Yes. Requests exceeding the following limits will not be scanned. You will be notified via email if the journal volume or book will be held for you at Circulation for 7 days.
  • Scan & Deliver service does not include the following:
    • Copying from personal material
    • Requests (single or combined) over 50 pages, or more than 30% of a journal or book
    • Scans from items on Course Reserve
    • Items requested through ILL or Summit 
    • Maps
    • A/V items
    • Archival material
    • Materials from Special Collections, Avery Hall, and Cordley Hall

What if I'm an Ecampus student or a remote employee?

We will scan up to 100 pages for a single request.  If the request exceeds 100 pages, you will be notified via email if we will ship the journal volume or book to you instead.  If you don't want the material shipped to you, please reply to the email notification within 1 business day.  You are responsible for returning the item back to the library.

Delivery, Checkout, & Return

How long is this going to take?

  • Articles: usually delivered to your ILL account in 13 hours.
  • Physical materials: usually 2-7 days; could take 8-10 business days depending on factors listed below:
    • Delivery speeds depend on requested material, lender availability, staffing, geography, and consortial agreements, to name a few.  As a member of the Greater Western Library Alliance, RAPID ILL, and Summit, we strive to provide access to items within a short turnaround time.

Where do I pick up the material?

  • Loans will be available for pickup at the Circulation Desk at Valley Library, and the Guin and OSU-Cascades Library's front desks.  If an item is restricted to "In Library Use Only", it will be available for use at the Special Collections and Research Center on the 5th floor.
  • Articles are posted electronically to your ILL account.  You are notified via ONID email when they are available for viewing and will remain accessible for 21 days.
  • If you are an Ecampus student or remote faculty and staff, your ILL materials will be shipped to you.

Can someone else other than myself pick up my ILL item on my behalf?

This service is only available to faculty.  Proxy user applications are available online or at the Circulation Desk.  Bring the completed form and your OSU ID to the Circulation Desk of the Valley Library.  After the application has been processed, proxy borrowers will need to bring their own OSU ID when they pick up your ILL materials. 

Where and how do I return my ILL material(s)?

ILL material should be returned to one of our OSU Library locations (Valley, Guin, or OSU-Cascades Library). Return all ILL material with the original ILL paper band and any included paperwork.

What if I need to ship my item back to the library?

  • If you need to ship the item back to the Valley, Guin, or OSU-Cascades Library, please be aware that you are responsible for the item until it is received by one of our library locations (Valley, Guin, or OSU-Cascades Library).  To return directly, we recommend that you use trackable shipping and insurance coverage.

 

Valley Library shipping address is: 

OSU Valley Library, c/o ILL
121 The Valley Library
201 SW Waldo Pl.
Corvallis, OR 97331-3411

 

Guin Library shipping address is: 

Guin Library
2030 SE Marine Science Drive
Newport, OR 97365

 

OSU-Cascades Library shipping address is:

OSU-Cascades Library
Tykeson Hall 202
1500 SW Chandler Avenue
Bend, OR 97702

What if I return my ILL item in late?

  • Since ILL materials belong to other institutions and are not owned by OSU Libraries, ILL materials accrue overdue fines and lost book fees for all patrons.
  • Overdue fines: 50 cents per day up to $20.00
  • Recall* (overdue) fine: $2.00 per day
  • Lost ILL item fee: $100.00 plus accrued overdue fines

*Recalled ILL materials are materials in which the lending institution has requested for the immediate return.

What if I damage my ILL item?

If you damage your ILL item, we strongly encourage you to contact us first before providing a replacement copy.  We will connect with the lending institution to see if they will accept a replacement copy.  If they do not, you will be charged a replacement fee.

Terms and Conditions

How long will my items be available to me?

  • Loans are held for 7 days.  Unclaimed items will be returned to the lending institution.  If you need more time, contact our office.
  • Articles are accessible on your account for 21 days before they are automatically deleted.

How do I renew my ILL material?

Renewals are granted at the discretion of the lending library.  If you are requesting a renewal on or after the due date, contact our office. Only one renewal is allowed for ILL materials. We recommend submitting a renewal request 2-5 business days in advance of the due date. To renew ILL materials, login to your ILL account.  Click "Renew" next to the "Checked Out Items". 

Alternatively, click on the "Actions" dropdown button and select "Renew".

 

How do I know if my renewal went through?

You will receive an email notification updating you on the status of your renewal request.  Keep in mind that the renewal is at the discretion of the lending library and is not guaranteed.

Is my item subject to recall?

Yes.  All library material is subject to recall, including materials from other institutions.  If your library material is recalled, you will be notified via email of your new due date.  The material must be returned by that new due date.

I have questions about Copyright:

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.  Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction.  One specified condition is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research."  If a user makes a request for, or later uses, a photocopy or reproductions for purposes in excess of "fair use," that user may be liable for copyright infringement.  OSU Libraries reserves the right to refuse to accept a copying order, if, in its judgment, fulfillment of the order would involve violation of copyright law.  For more information, please visit the OSU Libraries copyright guide or Copyright Resources.

ILL Services for other Libraries and Institutions

How should my institution request OSU's materials?

If you are an OCLC institution, submit an OCLC request.  For non-OCLC participating institutions, register for an OSU ILL account using the "New Institution Registration" before requesting materials. If your institution is registered, you can login at the institution login page. Questions? Contact our office.

Do you supply screen reader friendly articles and book chapters?

Yes. All electronic materials supplied to institutions are screen reader accessible.

What if I'm interested in an OSU Master's Theses or Ph.D. Dissertation?

Our Theses and Dissertations are freely available online via our ScholarsArchive.  For more information, contact ScholarsArchive.

What if I'm an individual and need material from OSU's collections?

  • If you are unable to visit the library in-person, please contact your local public library for interlibrary loan services.
  • We do not supply materials from OSU's Special Collections and Archives Research Center.  However, they may be able to supply some materials upon request.  Contact Special Collections for more information.
  • We do not supply materials from Cordley Hall, Avery Hall, or our Veterinary Medicine Library.

What are your loan policies?

Item Type Loan Period Renewals Allowed
Books 16 weeks Yes
Music Scores/CDs 16 weeks Yes
Periodicals 1 week to GWLA and Orbis Cascade Alliance Libraries only Yes
Microforms 4 weeks No
VHS/DVDs 3 weeks No
Maps 3 weeks No
Master's Theses/ Ph.D. Dissertations  We supply non-embargoed URL to digitized copy N/A

 

 

What do you charge for your services?

Oregon academic/school/public libraries, Consortia partners    |    FREE

All US government agencies and libraries (state and federal)    |    FREE

Out of state, For-profit, and Oregon special libraries    |    $15 IFM or $25 Invoiced

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International Article    |    $15 IFM or $25 Invoiced

International Loan    |    $15 IFM or $25 Invoiced plus $25-$50 shipping

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Rush (Will need FedEx account
number for loan requests)     |    $10 IFM or Invoiced (other charges may apply)

Digitized Theses/Dissertations    |    FREE

 

We accept payments via check, IFLA vouchers, and wire transfers (for international institutions).

Contact

What if I still have more questions?

OSU Valley Library, c/o ILL
121 The Valley Library
201 SW Waldo Pl.
Corvallis, OR 97331-3411